WE PROVIDE 5 YEARS TO INDUSTRIAL SWITCH, 2YEARS TO COMMERICAL NETWORK SWITCH. IF HAPPENED DEFECTIVES BECAUSE OF DEVICESITSELF WITH NO HUMAN REASON. WE WOULD TAKE FOR YOUR REPAIR OR REPLACE NEWPRODUCT AGAINST ACCURATE CONDITION. THE RETURN CHARGES BY CUSTOMER, RE-SENDCHARGES BY OURS OR PUT IN YOUR NEXT DELIVERY.

ALL ACCESSORY LIKE POWER SUPPLY, SFPTRANCEIVER, PATCH CORD ETC. WE GURANTEE 1 YEAR.

RETURNABLE ITEMS

ITEMS THAT CAN BE RETURNED OR EXCHANGEDWITHIN 45 DAYS OF RECEIVING MUST FOLLOW THE CRITERIA AS BELOW:

1. FAULTY ITEMS DAMAGED/BROKEN OR SOILEDUPON ARRIVAL.

2. ITEMS RECEIVED IN THE INCORRECT MODEL /SPEC.OR FUNCTIONS.

BE UNDERSANDING 45DAYS RECEIVING FROM THESHIPPING COMPANY’S IMPORT CUSTOMS FINISHED. OR ANY EVIDNECE PROVIDED BYCUSTOMER.

NON-RETURNABLEITEMS

WE WILL NOT ACCEPT RETURNS IN THE FOLLOWINGCONDITIONS:

1. ITEMS OUTSIDE THE 45 DAYS RECEIVING DATE.

2. HUMAN DAMAGED OR IMPROPER OPERATIONSCAUSED ITEMS IN FAULTY.

NOTES: ALL RETURNS MUST BE AUTHORIZED BYOUR TEAM VIA THE SUPPORT CENTER OR EMAIL CONFIRMATION. RETURNED ITEM SHOULD BE ATTACHEDTHE ISSUES-REPORT. NO ISSUES-REPORT NO ACCEPTABLE TO HANDLE.

RETURN SHIPPINGCOSTS & MAINTENCE FEE

WE AIM TO OFFER SERVICES THAT WILL BENEFITALL OF OUR LOYAL CUSTOMERS. WHEN YOU HAVE THE AFTER-SERVICE ISSUE, PLS CONTACTOUR SALES PEOPLE AT FIRST TIME.

1. IN THE GURANTEE TIME, THE SHIPPING FEES AREAT THE CUSTOMERS EXPENSE. THE RE-SEND SHIPPING FEES BY SELLER. OR PUT WITHCUSTOMER’S NEXT DELIVERY. WITHIN GURANTEE TIME THE MAINTENCE FEE BY SELLER ISIN FREE.

2. OUT OF THE GURNATEE TIME, THE BOTH SIDESHIPPIG FEESS ARE AT CUSTOMERS. SELLER WILL CHARGE THE MAINTENCE MATERIA’S FEEAND WORK’S FEE DEPENDS TO THE ACCURATE SITUATION.