FAQ

1. HOW LONG TO DELIVERY? AND FROM WHERE TO DELIVERY?

RE: WE ALMOST HAVE THE READY STOCKS, ITCOULD BE DELIVERIED IN 6-10WORKING DAYS FOR SMALL  QUANTITY , THE BULK ORDERS COULD BE DELIVERIEDIN 15-25 WORKINGDAYS. ALL PRODUCTS WOULD BE DELIVERIED FROM CHINA, THE GENERALLEADING TIME FROM CHINA TO YOUR COUNTRY IS DEPENDED BY THE EXPRESS, USUALLY ITIS 5-7 WORKING DAYS ABOUT. IF DELIVERY BY SEA ,IT’S 30DAYS+ AGAINST THE SHIPPINGLINE.

 

2. DOES DELIVERY INCLUDED IMPORT TAX?

RE: WE COULDN’T ASSURE THE IMPORT TAX ATYOUR COUNTRY, SO DELIVERY IS NOT COVERRED ANY TAXT AT IMPORT.

 

3. HOW IS THE GUARANTEE?

RE: WE PROVIDE 5 YEARS TO INDUSTRIALSWITCH, 2 YEARS TO COMMERICAL NETWORK SWITCH. IF HAPPENED DEFECTIVES BECAUSE OFDEVICES ITSELF WITH NO HUMAN REASON. WE WOULD TAKE FOR YOUR REPAIR OR REPLACENEW PRODUCT AGAINST ACCURATE CONDITION. THE RETURN CHARGES BY CUSTOMER, RE-SENDCHARGES BY OURS OR PUT IN YOUR NEXT DELIVERY.

ALL ACCESSORY LIKE POWER SUPPLY, SFPTRANCEIVER, PATCH CORD ETC. WE GURANTEE 1 YEAR.

 

4. HOW TO CHOOSE A PRODUCT?

RE: IT DEPENDS TO THE APPLICATION ANDENVIRONMENT YOU NEED INSTALL. FOR OUTSIDE, AND A SIMPLE CCTV SURVEILLANCE, USERCAN CHOOSE A 4-PORT INDUSTIRAL POE SWITCH,OR A 8-PORT INDUSTRIAL POE SWITCH; IFTHERE ARE MANY END DEVICES TO CONNECT ,EG. IP CAMERAS, POS MACHINES, COMPUTERS,THIS MAY REQUIRE A MANAGED SWITCH TO GROUP.

 

5. HOW CAN I PAY?

RE: SO FAR WE ACCEPT T/T IN ADVANCE. THE DETAILSLET’S DEISCUSS AGAINST THE ORDER.

 

6. WHICH KIND OF DELIVERY?

RE: TO MEET A TIME DELIVERY , WE AREPOSSIBLE TO CHOOSE ANY KINDS OF INTERNATIONAL EXPRESS, SUCH AS DHL, UPS,FEDEX,TNT, EMS.... BUT NOT LIMITED. IF YOU HAVE THE COLLECTION EXPRESS ACCOUNTAT DESTINATION, WE COULD FOLLOW UP YOURS.